Returns & Refunds

Due to the nature of our food and skincare products, we do not accept returns unless the item arrives damaged or incorrect.

If you receive a damaged or wrong product:

  1. Contact us within 5 days of receiving your order at info@malegkas.gr.
  2. Include your order number and a photo of the issue.
  3. We’ll offer a replacement or full refund where applicable.


Cancellations

Orders can be cancelled within 12 hours of placement by contacting us. After this time, your order may already be in processing or shipped.


Questions?

Feel free to reach out to us anytime at info@malegkas.gr — we’re happy to help!

Shipping & Returns Policy

 


Shipping

  • Processing Time: Orders are typically processed within 1–3 business days.
  • Shipping Within Greece: Standard delivery takes 2–5 business days.
  • International Shipping: Available to select countries. Delivery time varies depending on the destination.
  • Shipping Fees: Calculated at checkout based on location and weight.

We use trusted couriers and provide tracking numbers where available.